Payment Policy
At Ella & Ivy, we offer a variety of secure payment methods. Please note that available payment options may vary depending on your location. Customers are responsible for checking which payment methods are available at checkout.
Available Payment Methods
Examples of available payment methods include:
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PayPal
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Credit card (Visa, Mastercard)
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Apple Pay
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Google Pay
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Shop Pay
Security
All payments are processed through a secure SSL-encrypted connection. Your payment details are never stored on our servers, ensuring a safe and secure checkout experience.
Payment Processing
Orders are only processed once payment has been successfully completed. If payment authorization fails, the order will not be confirmed or shipped until a valid payment method has been provided.
Refunds
If you are eligible for a refund, for example following an approved return, the refunded amount will be processed within 14 business days after approval. Refunds are issued to the original payment method used for the purchase.
Contact
For any questions about payments, please contact us at: