Privacy Policy
This Privacy Policy applies to the services provided by Ella & Ivy, reachable at info@ellaandivy.com. We respect the privacy of our customers and are committed to protecting the personal information you provide to us.
Data We Collect
We may collect personal information that you provide when placing an order, creating an account, contacting us, or interacting with our website, including but not limited to:
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Full name
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Address details
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Email address
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Phone number
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Payment information
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IP address and device information
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Website activity and browsing behavior
Purposes of Data Processing
We use your personal information for the following purposes:
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Processing and fulfilling orders
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Arranging shipping and delivery
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Providing customer service and support
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Sending order updates and relevant communications
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Improving our website, products, and services
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Providing relevant marketing communications where permitted
Sharing Data with Third Parties
Your personal information may be shared with trusted third parties when necessary to provide our services, including:
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Payment providers
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Shipping and delivery partners
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Website hosting and technology providers
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Marketing and analytics providers
These third parties are required to handle your information securely and use it only for the purposes for which it was provided.
We may also disclose personal information where required by law or to protect our legal rights.
Retention Period
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Cookies
Our website uses cookies and similar technologies to improve functionality, analyze website usage, and support marketing activities. You can manage or adjust your cookie preferences through your browser settings.
Your Rights
Depending on applicable privacy laws, you may have the right to:
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Access the personal information we hold about you
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Request correction or deletion of your information
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Object to certain types of processing
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Request a copy of your personal information
To exercise these rights or if you have any privacy-related questions, please contact us at: